Deputy Chairman MarkPlus: Masyarakat Apresiasi Pelayanan Terbaik Bareskrim

Deputy Chairman MarkPlus, masyarakat menilai positif terhadap pelayanan penegakan hukum. Jumat (15/1/2021)

JURNALJATENG.ID, JAKARTA – Berdasarkan survei yang dilakuan oleh MarkPlus, masyarakat menilai positif terhadap pelayanan penegakan hukum dari Badan Reserse Kriminal (Bareskrim) Polri. Dalam survei itu, Markplus menemukan gambaran kepuasan masyarakat terhadap korps reserse Polri ini.

Deputy Chairman MarkPlus, Taufik membeberkan, survei ini dilakukan periode 19 November 2020 hingga 3 Desember 2020 dengan 351 responden yang memang menggunakan layanan Bareskrim sepanjang 2018 hingga 2020.

Menurut Taufik, pada aspek layanan, penilaian pelayanan secara umum mendapat nilai 4,80 yang berarti baik.

“Kemudahan prosedur pelayanan dan kesesuaian waktu pelayanan juga dinilai baik dengan masing-masing skor 4,72 dan 4,59,” kata Taufik dalam konferensi pers hasil survei secara virtual, Jumat (15/1).

Baca Juga  Program Melawan Rentenir Diluncurkan BPR Artha Perwira dan Pemkab Purbalingga

Hasil survei juga menunjukan sikap dan perilaku SDM di Bareskrim dinilai paling baik diantara aspek lainnya dengan skor 5,12. Diikuti oleh kompetensi SDM dalam pelayanan sebesar 4,96 dan sarana prasarana pendukung layanan 4,88.

Di sisi lain, hasil survei persepsi publik terhadap kinerja, budaya, dan komunikasi terkait penindakan kriminal pada 1.502 responden umum secara online berada pada angka 3,75 dari skala satu sampai enam.

Founder and Chairman MarkPlus Hermawan Kartajaya menambahkan, persepsi publik secara umum terhadap penindakan kriminal oleh Bareskrim mendapat skor lebih rendah jika dibandingkan dengan kepuasan pelayanan yang telah dirasakan oleh pengguna layanan Bareskrim.

loading...

Hal ini, kata dia, menunjukan adanya gap antara apa yang dirasakan masyarakat yang mendapatkan pelayanan dengan yang dipersepsikan secara umum.

Baca Juga  Berikan Hadiah Kepada Tenaga Pendidik, Ini Harapan Bupati Kendal

“Gap antara persepsi publik secara umum dengan yang dirasakan pengguna layanan seharusnya seimbang atau lebih tinggi. Karena jika persepsi publik lebih rendah artinya Bareskrim perlu meningkatkan publikasi terkait kinerja dan inovasi yang sudah dilakukan,” ungkap Hermawan Kartajaya.

Hermawan mengatakan, komunikasi untuk membangun persepsi publik terkait penindakan kriminal perlu ditingkatkan lagi oleh Bareskrim, mengingat persepsi publik khususnya di era digital sangat berpengaruh terhadap image suatu instansi.

Publik yang belum merasakan pelayanan dari Bareskrim tentunya akan memiliki persepsi yang berbeda dibandingkan dengan yang sudah mendapatkan pelayanan. Sehingga hal tersebut bisa menjadi bahan evaluasi kinerja Bareskrim kedepannya.

Baca Juga  Kobar Jateng : Di Hati Rakyat Hanya Ada Pak Jokowi

(SFK/JJID)

32 tanggapan untuk “Deputy Chairman MarkPlus: Masyarakat Apresiasi Pelayanan Terbaik Bareskrim

  • 22 Maret 2024 pada 12:31 am
    Permalink

    Wow, wonderful weblog structure! How long have you been running a
    blog for? you made running a blog look easy. The total look of your web site is excellent,
    let alone the content! You can see similar here sklep internetowy

  • 22 Maret 2024 pada 6:16 am
    Permalink

    Hi! I know this is kinda off topic however I’d figured I’d ask.
    Would you be interested in exchanging links or maybe guest authoring a blog post or
    vice-versa? My website goes over a lot of the same topics as yours and I think we could greatly benefit from each other.
    If you are interested feel free to send me an e-mail.

    I look forward to hearing from you! Great blog by the way!
    I saw similar here: Sklep

  • 24 Maret 2024 pada 2:35 pm
    Permalink

    Hi! Do you know if they make any plugins to assist with Search Engine
    Optimization? I’m trying to get my blog to rank for some targeted keywords but I’m not seeing very good gains.
    If you know of any please share. Thank you! You can read similar blog here:
    E-commerce

  • 3 April 2024 pada 12:24 pm
    Permalink

    Hi there! Do you know if they make any plugins to help with SEO?
    I’m trying to get my blog to rank for some targeted keywords but I’m not seeing very good
    success. If you know of any please share. Many thanks!
    You can read similar text here: Backlink Building

  • 3 April 2024 pada 3:43 pm
    Permalink

    Good day! Do you know if they make any plugins to assist with Search Engine Optimization? I’m trying to get my site
    to rank for some targeted keywords but I’m not seeing very
    good gains. If you know of any please share.
    Cheers! I saw similar blog here: Hitman.agency

  • 4 April 2024 pada 11:16 am
    Permalink

    I found your blog web site on google and examine a number of of your early posts. Continue to keep up the very good operate. I just additional up your RSS feed to my MSN Information Reader. Seeking forward to studying more from you afterward!…

  • 9 April 2024 pada 2:17 pm
    Permalink

    What is Boostaro? Boostaro revolutionizes romantic performance enhancement through its reliance on the wisdom of natural ingredients

  • 12 Mei 2024 pada 6:12 pm
    Permalink

    I have been absent for a while, but now I remember why I used to love this blog. Thanks , I will try and check back more frequently. How frequently you update your web site?

  • 12 Mei 2024 pada 10:45 pm
    Permalink

    Nagano Lean Body Tonic: An IntroductionNagano Lean Body Tonic is a dietary supplement designed to help lose unhealthy weight.

  • 14 Mei 2024 pada 6:06 am
    Permalink

    I have been checking out a few of your stories and i can claim pretty good stuff. I will definitely bookmark your site.

  • 14 Mei 2024 pada 10:15 pm
    Permalink

    I’m truly enjoying the design and layout of your blog. It’s a very easy on the eyes which makes it much more pleasant for me to come here and visit more often. Did you hire out a developer to create your theme? Outstanding work!

  • 18 Mei 2024 pada 7:14 pm
    Permalink

    You really make it seem so easy with your presentation but I find this topic to be actually something that I think I would never understand. It seems too complicated and very broad for me. I am looking forward for your next post, I’ll try to get the hang of it!

  • 18 Mei 2024 pada 9:04 pm
    Permalink

    Hey there, You’ve done an incredible job. I will certainly digg it and individually recommend to my friends. I’m confident they’ll be benefited from this website.

  • 21 Mei 2024 pada 11:27 am
    Permalink

    Some truly nice and utilitarian info on this internet site, too I conceive the design and style has good features.

  • 24 Mei 2024 pada 5:17 pm
    Permalink

    I have been absent for some time, but now I remember why I used to love this site. Thanks , I’ll try and check back more often. How frequently you update your site?

  • 27 Mei 2024 pada 6:06 am
    Permalink

    FitSpresso is a natural weight loss supplement crafted from organic ingredients, offering a safe and side effect-free solution for reducing body weight.

  • 28 Mei 2024 pada 8:11 am
    Permalink

    Heya i am for the first time here. I came across this board and I in finding It truly useful & it helped me out a lot. I’m hoping to provide one thing back and aid others like you helped me.

  • 30 Mei 2024 pada 9:21 pm
    Permalink

    Good day! Would you mind if I share your blog with my twitter group? There’s a lot of people that I think would really enjoy your content. Please let me know. Many thanks

  • 1 Juni 2024 pada 5:46 am
    Permalink

    Hello There. I found your blog using msn. This is a very well written article. I’ll make sure to bookmark it and come back to read more of your useful info. Thanks for the post. I’ll definitely comeback.

  • 2 Juni 2024 pada 4:28 am
    Permalink

    What Is Sumatra Slim Belly Tonic? Sumatra Slim Belly Tonic is a weight loss supplement that targets the root cause of weight gain issues.

  • 3 Juni 2024 pada 7:25 am
    Permalink

    I have learn a few good stuff here. Definitely worth bookmarking for revisiting. I wonder how a lot effort you put to make this sort of great informative website.

  • 11 Juni 2024 pada 6:41 am
    Permalink

    Great blog! I am loving it!! Will come back again. I am bookmarking your feeds also.

  • 11 Juni 2024 pada 2:55 pm
    Permalink

    I¦ve read several excellent stuff here. Certainly worth bookmarking for revisiting. I wonder how so much effort you place to create one of these wonderful informative site.

  • 16 Juni 2024 pada 10:09 pm
    Permalink

    What is Renew? Renew is a dietary supplement designed to support blood flow while also aiming to boost testosterone levels and provide an explosive energy drive

  • 18 Juni 2024 pada 12:19 pm
    Permalink

    Just wanna say that this is extremely helpful, Thanks for taking your time to write this.

  • 22 Juni 2024 pada 10:36 am
    Permalink

    Wow! This could be one particular of the most beneficial blogs We’ve ever arrive across on this subject. Actually Great. I’m also a specialist in this topic therefore I can understand your hard work.

Tinggalkan Balasan

Alamat email Anda tidak akan dipublikasikan.